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Programs in Customer Service Support and Call Center Operation

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Currently Viewing: All Majors • Business • Business Support Services • Customer Service Support and Call Center Operation

This course of study trains students to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Curriculum topics include: user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Top Schools For Customer Service Support and Call Center Operation Programs

Most Selective:
National Latino Education Institute

Least Selective:
Bainbridge College

Largest:
University of Phoenix - Online

Smallest:
Advanced Technical Centers - Miami

Most Expensive:
Goodwin College

Least Expensive:
West Georgia Tech - LaGrange

Are You Interested? School Name Tuition Size Degrees Granted Degrees Granted By Type
Middle Georgia Technical College
Warner Robins, GA		$4,293 3,511 1,148 Certificate (1,148)
Rio Salado College
Tempe, AZ		$7,518 20,865 277 Certificate (275), Associate (2)
CAJ
Sacramento, CA		Unknown 1,150 249 Certificate (249)
Columbus Technical College
Columbus, GA		$4,628 3,756 48 Certificate (48)
Bainbridge College
Bainbridge, GA		$10,280 3,543 35 Certificate (35)
Georgia Northwestern Tech
Rome, GA		$4,293 6,025 32 Certificate (32)
Maxine Waters Employment Prep.
Los Angeles, CA		Unknown 1,683 23 Certificate (23)
Lower Columbia College
Longview, WA		$4,170 4,068 22 Certificate (22)
North Georgia Technical College
Clarkesville, GA		$4,335 2,823 19 Certificate (19)
Franklin College - West El Paso
El Paso, TX		Unknown 664 16 Certificate (16)
View a list of all schools with Customer Service Support and Call Center Operation Programs >

Customer Service Support and Call Center Operation Statistics

Degree Type BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Certificate 2,466 99%
Associate 16 1%
Bachelor's Not Available 0%
Master's Not Available 0%
Doctoral Not Available 0%
Gender BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Male 1,152 46%
Female 1,330 54%
Racial BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Asian or Pacific Islander 132 5%
Black or African American 612 25%
Hispanic or Latino 165 7%
American Indian or Alaskan Native 16 1%
White (Non-Hispanic) 1,361 55%
Other/Unknown 194 8%
Compare this major's stats with other majors >

Customer Service Support and Call Center Operation Internships

Job Title:Patient Support Specialist
Description:Fargo, ND Job Description: Take Care Health Systems, the leading provider of integrated workplace health and productivity management solutions, is seeking a Full Time Patient Support Specialist to join our corporate location in Fargo, ND.
Company:Take Care Health Systems
Location:Fargo, ND
Posted:5/23/2012
Source:Take Care Health Systems
Job Title:Network Operations Engineer
Description:The Network Operations Engineer role has the following responsibilities: * Operational process development and monitoring of operations center in large global environment * Participate in day, evening or overnight security operations...
Company:Kforce Technology
Location:Hollywood, FL
Posted:4/10/2012
Source:Kforce Technology
Job Title:Human Resources and Accounting Intern
Description:Human Resources and Accounting Intern Communities In Schools Overview Arlington-based Communities In Schools is the nation's leading dropout prevention organization dedicated to surrounding students with a community of support, empowering...
Company:Communities In Schools National
Location:Arlington, VA
Posted:2/24/2012
Source:washingtonpost.com
Job Title:Customer Service Operations - Human Resources Intern
Description:Responsibilities The Customer Service Intern will rotate within various functions of the Customer Service Organization, including but not limited to, Employee Engagement, Quality Assurance and Customer Experience. Specific responsibilities...
Company:Verizon Wireless
Location:Irvine, CA
Posted:5/24/2012
Source:Verizon Wireless
Job Title:Call Center Operations Manager - Must be a U.S. Citizen
Description:The Goddard Space Flight Center Wallops Flight Facility is a NASA launch range/research facility located on the Delmarva Peninsula in Virginia. CSC has an opening for a recent engineering graduate supporting NASA programs as a systems...
Company:Computer Sciences Corporation (CSC)
Location:Fort Worth, TX
Posted:5/15/2012
Source:Computer Sciences Corporation
Job Title:Director, Contact Center Support Services
Description:Director, Contact Center Support Services( Job Number: 126087) We?re looking for big ideas?6.9 petabytes is a good start. That?s how much data we manage and store in Information Technology at Kaiser Permanente?more than the Library of...
Company:Kaiser Permanente
Location:Pleasanton, CA
Posted:5/19/2012
Source:Kaiser Permanente
Job Title:Team Manager, Client Service and Support Operations
Description:Team Manager, Client Service and Support Operations Job ID: 0413-7782 Description: Organizational Objective/Purpose: Schwab Client Service & Support Operations is a critical part of the engine that makes Schwab's Investor Services Business...
Company:Charles Schwab
Location:Orlando, FL
Posted:5/26/2012
Source:Charles Schwab Corporation
Job Title:Systems Analyst Lead - Call Center Technologies
Description:Call Center Technology supports a variety of custom and vended applications used in the Customer Call Center in a Windows environment. The Systems Analyst Lead will act as the technical lead for 15 applications (custom and vended), lead...
Company:Allstate Insurance Company
Location:Northbrook, IL
Posted:5/25/2012
Source:Allstate Insurance Company
Job Title:Customer Service Representative - Call Center
Description:JOB POSTING FLEXIBILITY AND DRIVE TO SUCCEED A MUST! This temporary position will be in the Bank Response Center, which is an inbound call center environment, for a large Insurance Company in Bloomington, IL. The position will start as...
Company:Randstad Staffing
Location:Bloomington, IL
Posted:5/15/2012
Source:iHispano.com
Job Title:STAC Call Center Agent
Description:Chenega Management, LLC Company Job Title: STAC Call Center Agent Chenega Job Title: Specialist II, Help Desk Clearance: Secret clearance required, plus ability to obtain Top Secret Location: Alexandria, VA Reports To: Program Manager FLSA...
Company:Chenega
Location:Virginia
Posted:2/8/2012
Source:Chenega Corporation

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How do we get our information? Find out here or report an error here. The statistics on our site are from the National Center for Education Statistics IPEDS database.
We update this information twice annually, most recently in May 2012, but it may not be the most recent information available for a particular school.
For additional information we encourage you to visit school websites or contact the schools directly.