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Programs in Customer Service Support and Call Center Operation

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Currently Viewing: All Majors • Business • Business Support Services • Customer Service Support and Call Center Operation

This course of study trains students to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Curriculum topics include: user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Top Schools For Customer Service Support and Call Center Operation Programs

Are You Interested? School Name Tuition Size Degrees Granted Degrees Granted By Type
Middle Georgia Technical College
Warner Robins, GA		$3,880 3,511 1,245 Certificate (1,245)
Rio Salado College
Tempe, AZ		$7,638 20,865 689 Certificate (685), Associate (4)
Columbus Technical College
Columbus, GA		$3,848 3,756 48 Certificate (48)
Maxine Waters Employment Prep.
Los Angeles, CA		Unknown 1,683 43 Certificate (43)
Lower Columbia College
Longview, WA		$4,629 4,068 28 Certificate (28)
Wiregrass Georgia Technical College
Valdosta, GA		$4,412 3,902 20 Certificate (20)
East Los Angeles College
Monterey Park, CA		$5,899 28,566 15 Certificate (15)
North Georgia Technical College
Clarkesville, GA		$3,916 2,823 13 Certificate (13)
Bainbridge College
Bainbridge, GA		$8,366 3,543 11 Certificate (11)

Customer Service Support and Call Center Operation Statistics

Degree Type BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Certificate 2,466 99%
Associate 16 1%
Bachelor's Not Available 0%
Master's Not Available 0%
Doctoral Not Available 0%
Gender BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Male 1,152 46%
Female 1,330 54%
Racial BreakdownNumber of Degrees
Granted Last Year		Percentage
of Total
Asian or Pacific Islander 132 5%
Black or African American 612 25%
Hispanic or Latino 165 7%
American Indian or Alaskan Native 16 1%
White (Non-Hispanic) 1,361 55%
Other/Unknown 194 8%
Compare this major's stats with other majors >

Customer Service Support and Call Center Operation Internships

Job Title:Pharmacist, On-Call
Description:Safeway pharmacists enjoy working in a community pharmacy setting that provides total health care to their neighborhood customers.Retail pharmacies provide the most accessible health care resources in the community. Now, more than ever,...>
Company:Safeway
Location:Spokane, WA
Posted:6/12/2013
Source:Safeway
Job Title:UNION - Call Center Service & Operations Representative 3
Description:logoWHAT CAN WE HELP YOU WITH : My Profile / My Saved Jobs / Network With Us* Jobs/* Search Jobs * My Profile* My Saved Jobs * My Saved SearchesSearch all Jobs* Career Areas/* Actuarial & Pricing * Behavioral Health *...>
Company:UnitedHealth Group
Location:Baltimore, MD
Posted:5/9/2013
Source:UnitedHealth Group
Job Title:Director of Network Operations and Customer Support
Description:Director of Network Operations and Customer Support Department: Network Operations Reports to : VP, Customer Service COMPANY Cybera is the leading provider of networking and security services for distributed enterprises. Through its...>
Company:Cybera
Location:Franklin, TN
Posted:6/10/2013
Source:TheLadders.com
Job Title:Account Manager - Call Center
Description:Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer...>
Company:Transcom North America
Location:Atlanta, GA
Posted:6/12/2013
Source:WomensCareerChannel.com
Job Title:Call Center Service Manager
Description:Theranos is actively building a world-class team. Ideal candidates are currently employed or have been employed in similar types of positions and want to be part of a paradigm-shifting company doing innovative work. Candidates must be...>
Company:Theranos
Location:Palo Alto, CA
Posted:5/25/2013
Source:BullhornReach.com
Job Title:Sr Operations Mgr, Customer Service(173572)
Description:Sr Operations Mgr, Customer Service(Job Number: 173572)No matter what your job title, the work you do at Kaiser Permanente supports the health and well-being of the millions of men, women, and children who turn to us for care. ThatÂ’s...>
Company:Kaiser Permanente
Location:Burbank, CA
Posted:6/6/2013
Source:Kaiser Permanente
Job Title:Call Center Tech Support Representative - Westminster, CO Job
Description:Job ID: 20131306-7423 Description: Scottrade, Inc. has a Call Center Tech Support Representative position available in Westminster, CO. The main purpose of this position is to provide a quality customer service experience supporting...>
Company:Scottrade
Location:Westminster, CO
Posted:6/18/2013
Source:JobHat
Job Title:Director of Call Center Operations
Description:Great HealthWorks, a 'People First, Profit Second' company and makers of Omega XL and other natural health products and supplements is seeking an experienced Director of Call Center Operations. Supervises: Inbound and Outbound Customer...>
Company:Great Healthworks
Location:Fort Lauderdale, FL
Posted:5/18/2013
Source:JobHat
Job Title:Health Advocate / Call Center
Description:logoWHAT CAN WE HELP YOU WITH : My Profile / My Saved Jobs / Network With Us* Jobs/* Search Jobs * My Profile* My Saved Jobs * My Saved SearchesSearch all Jobs* Career Areas/* Actuarial & Pricing * Behavioral Health *...>
Company:UnitedHealth Group
Location:Bloomington, MN
Posted:6/17/2013
Source:UnitedHealth Group
Job Title:Call Center - Intake Agent - TRICARE
Description:logoWHAT CAN WE HELP YOU WITH : My Profile / My Saved Jobs / Network With Us* Jobs/* Search Jobs * My Profile* My Saved Jobs * My Saved SearchesSearch all Jobs* Career Areas/* Actuarial & Pricing * Behavioral Health *...>
Company:UnitedHealth Group
Location:Phoenix, AZ
Posted:6/17/2013
Source:UnitedHealth Group

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How do we get our information? Find out here or report an error here. The statistics on our site are from the National Center for Education Statistics IPEDS database.
We update this information twice annually, most recently in May 2012, but it may not be the most recent information available for a particular school.
For additional information we encourage you to visit school websites or contact the schools directly.