I was offered a good and reasonable amount of financial aid, but it was hard to get in contact with the office when something went wrong with my online form and needed to be corrected (too much aid was given actually, and I didn't want to be that indebted). But the office played phone tag with me for half an hour and passed me from one person to another until the office closed and I still didn't have an answer. My mother called the next day and fixed it, but it was very stressful for me!