Computer labs are like public transportation: No matter how good they are, they can never be the best choice. UTD computer labs are many and spacious, their machines performing adequately for academic purposes, yet flaws still exist that hinder their utility among students. For one, none of the labs are 24-hour, which directly conflicts with college students’ fondness for late exam-cramming and paper-writing. The machines are not built for entertainment, either, making them unattractive in the eyes of gamers, art designers, and high-definition movie addicts. Amusingly, students come crawling back just before midterms and finals, making the normally half-empty labs seem too small. Most of the time, students opt for a personal computer just so they can stay in control of their work progress.
Technical support people are friendly and helpful. They work diligently to keep the network safe, but every now and then, a phishing email will still find its way through the filters. System maintenance and recovery can be a real nuisance at times, especially if you are unprepared for it. Hardware maintenance and fixes cost at least $80 per appointment, so caution is advised.