simonadriane

Caring but Not Overbearing

I am a graduate student so I don't have experience with the school's policies for on campus housing, etc. But as far as I can tell the school sends out emails telling students not to do really dangerous stuff, but is pretty hands off.

Process Is Needlessly Difficult

Dealing with the financial aid official is really annoying. Each student is assigned to a dedication financial aid officer, but getting an appointment with that person is nearly impossible. You have to go meet with a walk in counselor first, which could involve waiting a long time, and if they don't think they can help you they send an email to your officer. My officer would only communicate with me by email and it was hard to understand her emails when it came to complicated loan stuff. She never agreed to an in-person meeting, and a lot of mistakes were made with my loans. There aren't that many school-based scholarship options for grad students, and the handling of the applications and decisions was poor. There have been some staffing changes so at least the administrative side of things may improve in the future,